Contact Us
Feel free to contact one of our friendly staff members with any questions about a new or current membership.
Locations & Contact Information
Saranac Lake Office
Saranac Lake, NY
197 Broadway
Saranac Lake, NY 12983
Telephone: 518-891-1666
Fax: (518) 891-1797
Hours
Drive-Up Window: 8:15-5:00 (M-F)
Lobby: 8:30-5:00 (M-F)
Lake Placid Office
Lake Placid, NY
453 Wesvalley Rd
Lake Placid, NY 12946
Telephone: 518-523-2775
Fax: (518) 523-5328
Hours
Lobby: 8:30-5:00 (M-F)
*Office is closed from 1:00-2:00 for lunch every day
Lost or Stolen Cards
To report lost or stolen cards during normal business hours please call (518) 891-1666.
If you need to report a Lost or Stolen Debit or Credit Card after hours please call:
- Lost or Stolen VISA Debit Card: 1-800-472-3272
- Lost or Stolen VISA Credit Card: 1-866-604-0381
- VISA Credit Card Customer Service: 1-800-299-9842
- Debit Card Activation: 1-800-567-3451
- Debit Card Pin Reset: 1-800-567-3451
Fraud Detection Unit
To report any fraud related activity with your debit card or credit card, please use the contact information below:
Debit Cards:
Fraud Detection Center (ENFACT):
1-833-735-1894
Credit Cards:
Fraud Detection Center (FALCON):
1-855-961-1602
