Important Contact Numbers
To report lost or stolen cards during normal business hours please call (518) 891-1666.
If you need to report a Lost or Stolen Debit or Credit Card after hours please call:
- Lost or Stolen VISA Debit Card: 1-800-472-3272
- Lost or Stolen VISA Credit Card: 1-866-604-0381
- VISA Credit Card Customer Service: 1-800-299-9842
- Debit Card Activation: 1-800-567-3451
- Debit Card Pin Reset: 1-800-567-3451
Fraud Detection Center (ENFACT): 1-833-735-1894
Locations and Hours
Saranac Lake
197 Broadway
Saranac Lake, NY 12983
Drive-Up Window – 8:15-5:00 Monday thru Friday
Lobby – 8:30-5:00 Monday thru Friday
Lake Placid
453 Wesvalley Rd
Lake Placid, NY 12946
Lobby – 8:30-5:00 Monday thru Friday
*Office is closed from 1:00-2:00 for lunch every day